Comments on: Swift To-Do List 10 is safe to install https://www.dextronet.com/blog/swift-to-do-list-10-is-safe-to-install/ How to get organized, how to be productive, Swift To-Do List tips and tricks Fri, 11 Jan 2019 21:47:31 +0000 hourly 1 http://wordpress.org/?v=3.6 By: Dextronet CEO https://www.dextronet.com/blog/swift-to-do-list-10-is-safe-to-install/comment-page-1/#comment-113905 Dextronet CEO Thu, 07 Jun 2018 08:24:00 +0000 http://www.dextronet.com/blog/?p=3372#comment-113905 Hi Nefercat,

I am very sorry for the bad support experience! We’ve had some unfortunate issues with our support staff and a 3rd party customer support software that we’ve finally resolved some time ago.

Please, if this is still relevant, send an email to support@dextronet.com and we’ll help you to get your data back.

]]> By: Nefercat https://www.dextronet.com/blog/swift-to-do-list-10-is-safe-to-install/comment-page-1/#comment-113904 Nefercat Tue, 05 Jun 2018 12:56:00 +0000 http://www.dextronet.com/blog/?p=3372#comment-113904 It’s not safe to install if you care about customer support and actually receiving the product you paid for. I tried for months last year by email and crash reports to get ANY acknowledgements that my Swift-To-Do was crashing on start-up and received NO response except a blog comment (later deleted) that I should do what I had already done (contact customer support). Oh, and a notice that I was being auto-billed for another year of no product and no service. Obviously contacting customer support would not have helped but the billing service was able to stop the auto payment.

I have been a customer for years and have no idea why I was treated this way. Even without subscribing I should be able to use my STDL as a desktop application, but I can’t since it crashes.

I had years of data, the latest version of which exists only in the cloud that I was not able to access for months. This is data that I paid for and should be able to access to use on my desktop.

What a terrible way to treat paying customers.

]]>