Swift To-Do List Blog

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Announcement: Sync Service Maintenance on Saturday 2/4

Please notice the Sync Service may be unavailable during a scheduled maintenance on Saturday 2/4.

We apologize for any inconvenience. We will resume normal operation as soon as possible. This maintenance should improve the stability of the Sync Service.

Thank you for your understanding!

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  • Nefercat

    My Swift To Do 10 has not functioned for several weeks now and I have received no response to repeated requests for support. What is going on?

    • Jan Novotný

      Hello,
      I’m sorry to hear that, however we have never received any messages from you. Try writing an email directly to support@dextronet.com

    • Diana Zimmerman

      Mine is saying that I my subscription has expired, when I just purchased it in 10.2017. Multiple emails from me asking for support. Crickets!

      • Nefercat

        I received an answer on this post in August which has since disappeared, claiming that they had not received any messages from me. I still have the notification in my email and this is the response I received to my comment:

        *****
        “Jan Novotný
        Hello, I’m sorry to hear that, however we have never received any messages from you. Try writing an email directly to support@dextronet.com
        *****
        Along with filling out the error report multiple times, I had already sent three emails, two to the support email address and one directly to Jiri. None of them bounced back as undeliverable. I received no response whatsoever.

        I have used Swift To Do for several years and it is a truly excellent product but only if it functions and is supported. I just forwarded the multiple emails I sent in August to the support email address. We’ll see what happens.